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Refunds

Updated November 9, 2026

There’s no trial, so if ZincFiles isn’t right for you, you can get a full refund within 14 days of buying it, no questions asked.

How to ask

Email support@zincwolf.app from the address you bought with, or reply to your purchase email. Your order number helps, but isn’t required.

What happens next

  • Dodo Payments, our merchant of record, processes the refund, back to the way you paid. It usually shows up within 5 to 10 business days, depending on your bank.
  • When a purchase is refunded, its license stops working.

After 14 days

Write to us if something isn’t working and we’ll help. Nothing here takes away a right to cancel or to a refund that the law where you live gives you. The Terms cover the rest of your purchase.